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Contact support

Before you contact our technical support, please check if you have the latest version of the product available for you installed, and find out if the problem persists.

Choose your product:

Problems still persist?

Free Support

Basic technical support is provided to all our customers via e-mail or through the Contact Form for free.

Technical support is also provided, if possible, to users with older versions of our programs. However we reserve the right to terminate technical support of versions with at least two available upgrades to current date.

All users of TRUSS4 software suite obtain technical support (technical and professional engineering hotline via telephone or e-mail) for free as a part of the license lease.

Maintenance Subscribers

Technical support via telephone is provided only to Fine Maintenance subscribers.

Telephone hotline: +420 233 324 889. Please consider the working hours:
Monday - Friday from 9:00 to 12:00 and from 13:00 to 16:00.

Our technical support staff will request your:


The latest upgrades are available for free to any Fine Maintenance subscriber. Other customers can get the latest version by purchasing a Single Upgrade.

Do you need immediate support and up to date software?

Calculate your price of Fine Maintenance support immediately by logging into your account, or contact us.