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How to Subscribe

Any customer can subscribe to the Fine Maintenance program by email, our Online Shop or contacting his Local Dealer.

A new customer will receive The Fine Maintenance Service Agreement and the appropriate invoice immediately after the order is made. It is not necessary to send a signed copy of the agreement back. As soon as the invoice is paid, the agreement comes into effect and the customer becomes a member of the Fine Maintenance support program and may take advantage of all stated services.

An existing subscriber will be sent a proforma invoice 30 days before the Fine Maintenance Service Agreement is due to expire. As soon as the payment is made, the agreement is prolonged and the user receives a receipt. It is also possible to pay with a credit card. If a payment is not made, the user’s access to the Fine Maintenance program is automatically cancelled.

What you should know and consider:

  • Fine Maintenance service agreement is concluded for given software suites (GEO5 and FIN EC). All TRUSS4 users obtain technical support for free as a part of the license lease.
  • Fine Maintenance subscribers have immediate access to the newest GEO5 Edition, FIN EC version respectively.
  • The price of the Fine Maintenance program is 15% of the current price of all purchased licenses for GEO5 or 10% of the current price of all purchased licenses for FIN EC - excluding volume discounts given at the time of purchase.
  • The Fine Maintenance fee is always paid for a period of one year from the date of purchase and is renewed annually according to the invoice issued by the supplier.
  • Users of old GEO5 versions have to upgrade their software by purchasing a Single Upgrade first.
  • The terms of the agreement may differ slightly depending on the region or the Local Dealer

Do you need immediate support and up to date software?

Calculate your price of Fine Maintenance support immediately by logging into your account, or contact us.