Technical support contact form

How do I find the licence number?

1. Run any program made by Fine
2. On the main menu, click “Help”
3. Select the item “About the program”

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How do I find the program version number?

1. Run any program made by Fine
2. In the main menu click on folder “Help”
3. Select item “About the program”

Screenshot

What should I include in problem description?

In order to receive prompt and adequate support, it is necessary to include answers to the questions below in the problem description:

• When does the problem occur?
• What steps cause the problem?
• Does the problem occur only in this task or during any other operations?
• What operating system is installed on your computer?
• What kind of hardware do you use (processor, memory, printer)?
• Do you use other hardware or software that could be related to the error?