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Technical Support Contact Form

Before you contact our technical support, please check if you have the latest version of the product available for you installed, and find out if the problem persists.

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The software won't run on mobile devices. We can however send you a download link to your email.

Contact Information

Product Information

How do I find the license number?

  1. Run any program made by Fine
  2. On the main menu, click “Help”
  3. Select the item “About the program”

Screenshot

How do I find the my software version number?

  1. Run any program made by Fine
  2. In the main menu click on folder “Help”
  3. Select “About the program”

What should I include in the problem description?

In order to receive prompt and adequate support, it is necessary to include answers to the questions below in the problem description:

  • When does the problem occur?
  • What steps cause the problem?
  • Does the problem occur only in this task or during any other operation?
  • What operating system is installed on your computer?
  • What kind of hardware do you use (processor, memory, printer)?
  • Do you use other hardware or software that could be related to the error?
Attach Data Files

If there are additional data related to the problem, you may attach them here.

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